Shipping FAQs

It's extremely fast! We complete all orders and items as quickly as possible. Depending on your location, delivery time can range from 2 to 3 working days. That won't stop us from trying to get your order to you as soon as possible. You can enter your location's pin code on each product's display page to see when you might expect delivery.

You will be able to monitor your order as soon as it is sent. To check the status of your item in real-time, simply click on the tracking link that was sent to you in your mail-id. Moreover, you can log in to discountprice.store and go to the 'My Account' section to check the status of your order.

We make every effort to deliver all items in an order together. However, a few products from an order may be shipped at different times. If this is the case, we will ship selected products first and the remainder in a second shipment to guarantee that you do not have to wait any longer than necessary. We will alert you once a package is dispatched or ready for delivery so that you may monitor it until we arrive at your door.

All orders of 1199 or more will be dispatched free of charge. A 99 fee would be imposed on any orders that were less than 1199.

To ensure maximum satisfaction, we recommend that you receive the order yourself. If you are not there, the parcel will be delivered to the next available person, which our delivery executive may confirm on the phone with you. At the time of delivery, the receiver's signature will be obtained for security and validation purposes.

We understand that you cannot always be at your delivery address, which is why we will try to deliver your purchase three times, each on a different day. So, if you missed the delivery, please do not be concerned; we will try again.

Sorry, it won’t be possible because the system would have already passed your mobile number and address to pack and ship your products. Having said that, we never say never! You can always cancel an order before it is packed and place a new one. Don't worry; there will be no cancellation fees.

Our delivery partners do not cover all areas for COD. Any inconvenience you may have is regretted. This problem may also arise if the money payable during delivery exceeds a particular limit set by our courier partners. As a result, we ask that you always input your zip code to check the availability of COD in your region. Alternatively, may we propose another method of payment? Maybe a credit card, a debit card, or Net Banking. We do not guarantee that this will remain the case; your pin code may become COD-enabled in the future. Please double-check!

That's the big goal, and we're confident we'll reach it soon! We make every effort to deliver to all of India's pin codes. Please check if your pin code is covered by our Delivery Partner before you shop. If not, we will request an alternate shipping address from you.

We do not currently ship things overseas. As long as the shipping address is within India, you can make a purchase from anywhere in the world using Indian money as the means of payment.

At discountprice.store, we work hard to make every purchasing experience memorable and rewarding. As a result, we collaborate with the best in the industry. We will tell you in advance the name of the partner who will be delivering your order.

We ensure that all of our products are genuine. In addition, before shipping a product to you, we run it through a multi-point quality check. That is the last thing you should be concerned about!

All packages are shipped with an invoice that you can find with the product. If you require another invoice after receiving the package, please contact us and we will email you a soft copy.

Yes, you can find these products at other places too but we guarantee that you won’t find better discounts anywhere else.

The various statuses are as follows-
Confirmed: An order has been placed and a confirmation email has been issued to you.
Packed: This indicates that your order has been packed and is ready for shipment.
Dispatched: This indicates that the order is on its way to you.
Delivered: This indicates that the order has been delivered to you.

Absolutely not! There is no shipping charge for store pick-ups, regardless of purchase value.

Don't worry, your order will be held for 5 days. We'll then cancel it by default.

No. Simply walk in with your phone. We'll send you an OTP to your registered phone number; share it with us to pick up your order.

We ask that you refuse any package that has been tampered with. Please reach out for assistance if you have already done so and are experiencing problems.

Cancellation FAQs

It's extremely fast! We complete all orders and items as quickly as possible. Depending on your location, delivery time can range from 2 to 3 working days. That won't stop us from trying to get your order to you as soon as possible. You can enter your location's pin code on each product's display page to see when you might expect delivery.

1. Please log in to your discountprice.store account.
2. In the top right corner of your screen, click on the My Account section.
3. Choose the order/item you want to cancel.
4. Find and click on the "Cancel" button.
5. The order has been canceled.

When a customer cancels, we begin the refund process right away. Depending on the payment method used, the time it takes for the refund to appear in your source account may vary.

Absolutely! But, we must tell you that cancellations are not a pleasant experience for us.

It can indicate one of two things: 1. The order may have already been packed or shipped out, in this case, you may refuse delivery. 2. Something on the website may not be functioning properly. Give us a call or write us an email, and we'll assist you in resolving the issue.

Payment FAQs

You can pay using the following methods:
1. Mastercard
2. Internet Banking
3. Payment on Delivery
4. Electronic wallets
5. Visa Debit Card
6. Please keep in mind that all payment methods are dependent on your pin code; therefore please double-check your pin code to see what payment options are available.

We understand that you may prefer to pay for your order in cash. As a result, we've created a very simple option in which you can pay at your doorstep before getting the box and completing the delivery sheet.

You should not be required to pay any additional fees for the order. Only the items listed on the invoice may be paid. Please let us know if you have been affected in any other way.

Unfortunately, at this time, discountprice.store only accepts INR.

We make certain that an Order ID is only validated after our bank receives payment from your bank. Due to unforeseeable circumstances, the cash may be charged from your account but not yet received by us. Please contact us at help@discountprice.store and we will assist you.

It can indicate one of two things: 1. The order may have already been packed or shipped out, in this case, you may refuse delivery. 2. Something on the website may not be functioning properly. Give us a call or write us an email, and we'll assist you in resolving the issue.

Returns FAQs

It's really simple! Please enter your login information and visit the My Account section. Return/Exchange the order you want to return and follow the instructions on this page to get a Return ID.

At discountprice.store, we have an extremely liberal and customer-friendly return policy. If you are not satisfied with the product(s), you may return it as long as the following conditions are met: It should not be used or opened. The merchandise must be returned within 5 days of purchase. Any gifts received must be returned along with the products.

The return policy may change from time to time. Always refer to the Terms & Conditions of the current promotion for the most up-to-date information. We make every effort to maintain our policies as flexible as well as customer-friendly as possible.

Please do not do so. We offer a very flexible policy in which you can create a Return via the app, internet, or by calling us. Courier associates of our company have been told not to accept a box as a return during the time of a package dispatching to avoid any confusion or delays.

It's really simple! All you have to do is change your bank information while creating the return.

This is a very exceptional case and only if there is a technical error when processing your return. Don't be concerned! You can still get your money into your account by going to the details page of Order and re-entering your bank account information. If this is still failing, it could be because of: 1. Invalid account information 2. Account Restriction by the Bank If this is the case, your bank will be able to assist you. If the problem persists, please contact us and we will gladly assist you.

If you return all of the items in your order, you will be repaid your whole shipping fee. If you return a portion of your item, your shipping charges will be returned on a pro-stated basis.

Absolutely not! You are not required to return the entire order. Simply return the products that you do not want.

Once the Return ID is generated, we will notify you of the scheduled pick-up date. Your return order will be picked up by that date. As soon as the Return ID is generated, we will advise you of the estimated refund date.

You will be notified of the refund date once the returned product has been picked up. A refund should be initiated before this date. Once initiated, it should be reflected on your account depending on your payment method.

We make every effort to service all pin codes in our nation for both forward as well as overturn delivery. But don't bother, even if there is an invalidity issue of your pin code, you can still return the product to us by shipping it to us. For further information, please log in and select the applicable order.

We guarantee to return the entire money paid for the product, including any taxes paid - no questions asked! The form of return is determined by the mode of payment used for the order.

That's just because we need some additional information. A return request can be on hold or pending verification if our system doesn’t recognize the EAN entered by you while creating a return. Don't worry, typically in such cases we call you within 48 hours to check and assist accordingly.
That is just due to the fact that we require extra information. If our system does not recognize the EAN you entered while creating a refund, it may place the request on hold or pending verification. Don't worry; in such circumstances, we usually contact you within 48 hours to check-in and assist you as needed..

Once the Return ID is generated, we will notify you of the scheduled pick-up date. Your return order will be picked up by that date. As soon as the Return ID is generated, we will notify you of the estimated refund date.